![]() ![]() Zipped Word files were unaffected by preview on or off. As I said though this was only a problem with zipped pdf files. This immediately solved my problem, and if I enable the preview again the problem returns. The first thing I tried was to " disable the preview in the Windows Explorer." This result was repeatable several times.Īfter several searches I found this thread and the solution from AnandSri above. If I closed and re-opened Windows explorer a second time I found I could again could open any one of the pdf files. This applied no matter which pdf file I tried to open. ![]() However, files that are downloaded or installed will not be scanned until the next scheduled scan. Note that scheduled scans will continue to run. ![]() I closed and re-opened Windows explorer and found I could open any one of the pdf files, but on the second try to open a pdf file the extraction failed again. Select the Windows Security app from the search results, go to Virus & threat protection, and under Virus & threat protection settings select Manage settings. zip file and then tried to open any one of the pdf file I received the 'Windows cannot completed the extraction' error message. I then converted both Word files to Adobe pdf (using Adobe Acrobat 2017) and then zipped the files in the same way. zip file and open the two Word files by double clicking - All ok I created two simple MS Word files then zipped using the Explorer right click Send To>Compressed (zipped) folder. Hi, this is exactly the problem I was having. Let us know how it goes and share your findings. The version of operating system installed?.Dot version of Acrobat installed? To identify, refer to Identify the product and its version for Acrobat and Reader DC.If the issue persists, please share the following piece of information so that we can assist you in a better manner: I have also shared few more links via private message, please check your email inbox and try the solutions. If you still experience any issue, please refer and try the suggestions and solutions from the following Adobe article Can't open PDF Also, disable the preview in the Windows Explorer. You can also copy the PDF file from the Zip folder and paste it on your desktop and try opening the PDF file. Please check for any pending updates of Acrobat from help>check for updates, reboot the machine after installing the updates and try opening the PDF file again. We are sorry to hear this, as per the description, you are not able to open the PDF file from a zipped folder, Is that correct? ![]()
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